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I ordered 3 hats to try on but was traveling after they arrived and wasn't able to return an ill-fitting hat given it was 30 days past delivery. Via email, I requested extension given travel, but was told no. Hat never worn and have original box and was not custom....
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1.0
Product
#1059782
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I'm not one to write reviews, but I have to write a review for this company. I am extremely disappointed with them. I placed in order on March 4 for a hat (which did not show it was out of stock or anything). I placed the order on March 4th because I did not need the...
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1.0
#1024096
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Felt Hat Review

Hat Country is awesome! Great prices and fast shipping! I had a question about my order and they called me right back and helped with my question. I will definitely be ordering again!! Thanks, Hat Country!
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#997924
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I ordered a hat for my wedding and they took my money THAT DAY. 9 days later I called because my hat had not been delivered they told me that the hat was out of stock and they would not be getting it in. I tried calling a couple of times and leaving messages and I was...
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1.7
#996062
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I don't know what these other people are talking about. I've been ordering hats from Hatcountry.com for years and they have always been extremely helpful. My most recent order was a hat for my father's birthday (we're all hat people!) I wanted to purchase him a...
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#487921
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Spend your money ELSEWHERE! Ordered 2 items 6 weeks ago. I received only 1 item, without any explanation as to where or why the remaining item did not ship. Called company, waited on hold 25 minutes and hung up. I called back, only to have a rude sales rep tell me...
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#470668
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Open letter to HatCountry: The first hat was exchanged because it was defective. The second hat was even worse than the first, yet you refuse to exchange it. You claim the warehouse will not authorize an exchange, but you are the seller doing business with this...
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#403699
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I thought buying a pair of boots would be easy but...... www.hatcountry charged my credit card account before even processing my order. They helped themselves to an additional 12.9% increase in shipping compared to what was quoted. Every attempt to contact them in...
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Anonymous
Pissed Customer

Ordered a hat on 1-05-2018. Got an email that it had backordered and would have it in stock on 1-26-2018. Emailed them for the status of the order and for a shipping numbe...

Anonymous
Yuliya

Agree! Total ignor! This is not a good seller!

#138034
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I have a problem with this company, www.hatcountry.com. They send me two hats, one didn't fit the description: the wrong material and the wrong size. I send it back, 20th of March, but didn't hear from them. My e-mails stayed unanswered so I called and after...
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#134801
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